Privacy Policy

Privacy Policy for Neapyre S.A.S. Learn how we collect, use, protect, and manage personal data, cookies, forms, and analytics.

Table of Contents

Last updated: May 19, 2026

At Neapyre S.A.S. (“Neapyre,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you may have regarding your personal data.

Who We Are

Our website address is: https://neapyre.com/

Neapyre S.A.S. provides website design, website development, mobile application development, desktop application development, software development, and digital solutions.

For privacy-related questions, you can contact us at: [email protected]

Information We Collect

We may collect personal information when you visit our website, submit a form, leave a comment, request a quote, contact us, or interact with our content.

The types of information we may collect include:

  • Name and last name
  • Email address
  • Phone number
  • Company or business name
  • Project details or messages submitted through our forms
  • IP address
  • Browser type and device information
  • Pages visited, clicks, scrolls, and general website usage data
  • Information needed to detect spam, improve security, and maintain the website

How We Use Your Information

We use the information we collect to:

  • Respond to your messages, questions, and project requests
  • Prepare quotes, proposals, or service information
  • Provide, improve, and personalize our services
  • Improve the performance, design, and usability of our website
  • Monitor website traffic and understand how visitors interact with our pages
  • Send transactional or administrative emails
  • Protect our website from spam, abuse, fraud, or security threats
  • Comply with legal, administrative, or business obligations

Contact Forms

When you submit a contact form, quote request, or any other form on our website, we collect the information you provide in that form.

This may include your name, email address, phone number, company name, project details, budget, message, and any other information you choose to send.

We use this information only to respond to your request, communicate with you, provide our services, or follow up regarding your project.

Our forms may be built using WordPress tools such as Elementor, Elementor Pro, and ElementsKit. Form submissions may be stored in our WordPress database and/or sent to us by email.

Comments

If comments are enabled on our website and you leave a comment, we collect the data shown in the comment form, your IP address, and browser user agent string to help detect spam.

Your comment and its metadata may be retained so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

If you use Gravatar, an anonymized string created from your email address may be provided to the Gravatar service to check whether you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data, also known as EXIF GPS data. Visitors may be able to download and extract location data from images published on the website.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve performance, analyze visitor behavior, and protect the website.

Cookies may be used for the following purposes:

  • Essential cookies: Required for basic website functionality, security, login sessions, and form handling.
  • Preference cookies: Used to remember choices such as comment details or cookie preferences.
  • Analytics cookies: Used to understand how visitors interact with our website.
  • Performance cookies: Used to improve loading speed and optimize the website experience.

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience so you do not have to fill in your details again when leaving another comment.

You can control or delete cookies through your browser settings. Please note that disabling some cookies may affect how the website works.

Microsoft Clarity

We may use Microsoft Clarity to understand how visitors interact with our website. Microsoft Clarity may collect usage data such as page views, clicks, scrolling behavior, session interactions, device information, browser information, and similar analytics data.

This information helps us improve our website design, content, navigation, and user experience.

Microsoft Clarity may use cookies and similar technologies to associate page views and generate aggregated analytics. Where required, analytics cookies may depend on your consent.

LiteSpeed Cache

We use LiteSpeed Cache to improve website performance and page loading speed.

LiteSpeed Cache may store temporary cached copies of website pages. These cached files are used to serve pages faster to visitors and may be cleared automatically or manually.

If image optimization, page optimization, QUIC.cloud, or CDN services are enabled, some website data may be processed by those services to improve performance. These services are used only for technical website optimization.

Rank Math SEO and Rank Math SEO PRO

We use Rank Math SEO and Rank Math SEO PRO to manage search engine optimization, metadata, schema markup, sitemaps, redirects, and search visibility settings.

If connected to services such as Google Search Console, Google Analytics, or Google AdSense, Rank Math may display related data inside our WordPress admin area and store that data in our website database.

This information is used for website analysis, SEO improvements, and content optimization.

WP Mail SMTP Pro

We use WP Mail SMTP Pro to improve the reliability and delivery of emails sent from our WordPress website.

Emails sent through the website may include contact form notifications, administrative messages, system emails, or responses related to your inquiry.

Depending on our configuration, email logs may store information such as the recipient email address, subject line, sending status, date, time, and related technical delivery details. These logs are used for troubleshooting, security, and email deliverability.

Hostinger Tools, Hostinger Easy Onboarding, and Hostinger AI

Our website may use Hostinger tools and plugins to manage website setup, onboarding, maintenance mode, redirects, security settings, AI-assisted content creation, and general WordPress management.

These tools help us manage and maintain our website. Any data processed through these tools is used for website administration, setup, optimization, and security.

Analytics and Website Usage Data

We may collect analytics data to understand how visitors use our website. This may include pages visited, time spent on pages, links clicked, referral sources, approximate location, browser type, device type, and interaction behavior.

We use this information to improve our website, content, services, marketing, and user experience.

Server Logs and Security

Like most websites, our hosting provider and website systems may automatically collect technical data such as IP address, browser type, operating system, referral URL, access times, and pages visited.

This information is used for website security, troubleshooting, performance monitoring, spam prevention, and maintenance.

How Long We Keep Your Data

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, security, accounting, administrative, or legitimate business needs.

Typical retention periods may include:

  • Contact form submissions: kept as long as needed to respond to your inquiry or manage a business relationship.
  • Project or client communications: kept as needed for service, legal, accounting, and business records.
  • Comments: may be retained indefinitely unless removed.
  • Email logs: retained according to our website email settings and operational needs.
  • Analytics data: retained according to the settings of the analytics tools we use.
  • Security logs and server logs: retained for troubleshooting, fraud prevention, and website protection.

Who We Share Your Data With

We do not sell your personal information.

We may share limited information with trusted service providers that help us operate our website and provide our services, including:

  • Website hosting providers
  • Email delivery providers
  • Analytics providers
  • Security and spam prevention tools
  • WordPress plugins and technical service providers
  • Legal, accounting, or administrative providers when necessary

These providers may process information only as needed to provide their services to us.

International Data Transfers

Some of our service providers may process or store information in countries different from your country of residence.

When this happens, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable privacy requirements.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain types of processing
  • Request a copy of your data in a portable format
  • File a complaint with a data protection authority, where applicable

To exercise your rights, contact us at: [email protected]

Please note that we may need to verify your identity before responding to certain requests. We may also retain information when required for legal, administrative, security, or legitimate business purposes.

Embedded Content From Other Websites

Pages on this website may include embedded content, such as videos, images, maps, social media posts, or articles.

Embedded content from other websites behaves in the same way as if you visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

How We Protect Your Information

We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include secure website connections, access controls, WordPress updates, plugin updates, security configurations, backups, and limited access to administrative systems.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, plugins, legal requirements, or privacy practices.

The updated version will be posted on this page with a new “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Neapyre S.A.S.
Email: [email protected]
Website: https://neapyre.com/

Contact us